Cookies Policy

This Cookies Policy explains how Trueblue Casino uses cookies and similar technologies when you visit or use its website and related online services. It should be read together with the applicable Privacy Policy and Terms and Conditions. By continuing to use the website, you acknowledge that cookies may be used as described below. Where required, Trueblue Casino will ask for your consent before placing non-essential cookies on your device.

Trueblue Casino operates under licence 1668/JAZ issued by Curaçao eGaming. All games are certified fair by Gaming Laboratories International and independently audited by eCOGRA, with 256-bit SSL encryption protecting every transaction.

What are cookies?

Cookies are small text files that a website stores on your computer, mobile phone, tablet or another internet-connected device. They allow a website to recognise a device and remember certain information about a visit. Cookies can help a website function properly, provide security, remember preferences and understand how visitors use its pages.

Some cookies are placed by the website you are visiting. These are commonly called first-party cookies. Other cookies may be placed by service providers that support functions such as analytics, security, advertising, payment processing or customer support. These are commonly called third-party cookies. The use of a cookie does not normally give access to files stored on your device, and cookies cannot usually run programs or transmit viruses.

Trueblue Casino may also use technologies that work in a similar way to cookies. These may include pixels, tags, local storage, software development kits and device or browser information. This policy uses the term cookies to refer to cookies and similar technologies unless a distinction is needed.

How Trueblue Casino uses cookies

Cookies may be used for several purposes. The type and purpose of a cookie can depend on the page you visit, the service you use, your device and the choices you make. Some cookies are necessary for the website to operate, while others are optional and may be used only with your permission where this is required by applicable law.

Strictly necessary cookies

These cookies support essential website functions and cannot generally be switched off through the website's cookie preference tool. They may be used to help load pages, maintain a secure session, support account access, protect against fraudulent activity, remember security settings and route website traffic. Without these cookies, certain requested services may not work correctly.

Functionality cookies

Functionality cookies allow the website to remember choices and provide a more convenient experience. For example, they may remember language or display preferences, recognise the general settings selected during a visit, or help maintain information as you move between pages. If you reject these cookies, some preferences may need to be selected again.

Analytics and performance cookies

Analytics cookies help Trueblue Casino understand how visitors use the website. They may provide information about pages viewed, links selected, approximate visit duration, navigation paths, browser type and general device information. This information can help identify technical issues, measure website performance and improve content, design and usability. Analytics information may be collected in a way intended to reduce direct identification, subject to the practices of the relevant service provider.

Marketing and advertising cookies

Where used and permitted, marketing cookies may help measure campaigns, limit repeated advertisements, understand which content is relevant and show promotions across online services. These cookies may be placed by Trueblue Casino or by advertising and measurement providers acting on its behalf. You can usually refuse this category through the cookie banner or preference tool. Refusing marketing cookies may not prevent all advertising, but the advertising may be less relevant to your interests.

Responsible gambling and compliance-related technologies

Cookies or similar technologies may also support responsible gambling, identity, fraud prevention, age and access controls, regulatory compliance and the protection of players and the website. These technologies may help detect unusual activity, apply account settings or prevent activity that is not permitted. Some compliance-related technologies may be necessary and may not be available for opt-out where they are required to provide a service or meet a legal obligation.

Your choices and managing cookies

When you first visit the website, you may be shown a cookie notice or preference tool. Where applicable, you can accept all optional cookies, reject optional cookies or choose individual categories. Your choices may be stored in a cookie so that the website can remember them. If you clear your browser data, use a different browser or use another device, you may need to make your selection again.

You can also manage cookies through your browser settings. Most browsers allow you to view cookies, delete existing cookies, block cookies from particular websites, block third-party cookies or ask for permission before a cookie is stored. Browser controls vary, so you should consult the help or settings information for your chosen browser.

Deleting or blocking cookies may remove saved preferences and affect how pages display.
Some website functions may not operate properly if strictly necessary cookies are blocked.
Cookie controls on one browser or device may not apply to another browser or device.
Opting out of marketing cookies does not necessarily remove all advertising from the internet.
If you use private browsing, cookies may be deleted when the private session ends, depending on your browser settings.

Where a preference tool is provided, you may be able to change your choices at any time by reopening it through the website. If a particular cookie is needed for security, account access, responsible gambling controls or another essential purpose, it may remain active even if optional categories are declined.

Third-party services, retention and updates

Trueblue Casino may use third-party providers to support website hosting, security, analytics, customer service, payments, communications, advertising or other online functions. Those providers may use cookies or similar technologies in accordance with their own privacy notices and contractual arrangements. Trueblue Casino does not control every third-party website, browser feature or online service, so you should review the relevant provider's information before using those services.

Cookies may be session cookies or persistent cookies. Session cookies are normally removed when you close your browser. Persistent cookies remain on your device until they expire or are deleted. The period for which a cookie remains active depends on its purpose, the settings of the relevant service and your browser controls. Trueblue Casino may review cookie use from time to time and remove, replace or introduce cookies as website functions, technology, business needs or legal requirements change.

This policy may be updated to reflect changes to the website, cookies, third-party services, privacy practices or applicable Australian requirements. The current version will be made available on the website, and the date or notice of an update may be shown where appropriate. You should check this page periodically so that you understand how cookies are being used.

Privacy and personal information

Some cookie information may be combined with other information and may be treated as personal information under applicable privacy laws. The Privacy Policy explains how personal information is collected, used, stored, disclosed and handled, and how you may exercise applicable privacy rights. Cookie choices do not replace any account, identity, responsible gambling or legal requirements that apply when using the website.

Questions about this policy

If you have a question about this Cookies Policy or the way cookies are used, please use the available contact or support options shown on the Trueblue Casino website. Do not include sensitive account, payment or identity information unless it is specifically requested through a secure support process.